Terms & Conditions
Dear valued customer:
-Exchanges are possible within 7 days in Qatar and 2 weeks outside Qatar given that the customer is responsible for all delivery and shipping expenses.
- For exchange, the item should not be from bed, bed textile, stroller, furniture, bedding and lingerie/underwear category; should be within the original condition and if in box, the box and packing should be in original state.
- For exchange, the customer pays all shipping and delivery fees for exchanges from outside Qatar.
- For exchange, the customer brings the items for exchanges to our shop if inside Qatar, within 7 days from purchase.
-For exchanges, the customer pays all delivery, shipping and bank transaction related fees that are related to the exchange request.
-Refunds are only possible in case of the presence of manufacturer defects in a product that could not be replaced with a new one from our store.